MaidPro vs. You've Got Maids
in Springfield
Considering You've Got Maids? See how Springfield's locally owned MaidPro compares — and why homeowners are making the switch.
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THE BOTTOM LINE
You've Got Maids is a national franchise like MaidPro, but with significantly lower customer satisfaction — 3.1 Google stars compared to MaidPro's 4.7. MaidPro offers a structured 49-Point Checklist, locally owned accountability, and a clear 24-hour re-clean guarantee. If you want a franchise with proven quality and higher ratings, MaidPro is the stronger choice.
MaidPro vs. You've Got Maids
An honest, side-by-side look at how both cleaning services compare in Springfield.
Pros & Cons: An Honest Look
MaidPro
PROS
- 4.7-star average rating — significantly higher than competitor
- 49-Point Checklist ensures consistent, thorough cleans every visit
- PRO Clean Promise: free re-clean within 24 hours
- Same cleaning team assigned to your home every visit
- No contracts — flexible scheduling, cancel anytime
CONS
- Franchise model — not fully independent
- May have limited availability during peak seasons
You've Got Maids
PROS
- National franchise with standardized business model
- Background-checked, bonded, and insured teams
- Multiple service options available
CONS
- 3.1 Google stars — significantly lower customer satisfaction
- No published standardized cleaning checklist
- No publicly documented satisfaction guarantee
- Less established franchise — shorter national track record
- Team consistency between visits not guaranteed
Why Springfield Homeowners Choose MaidPro
49-Point Checklist
Every MaidPro clean follows a detailed 49-Point Checklist covering kitchens, bathrooms, bedrooms, and living areas. You've Got Maids does not publish a standardized room-by-room checklist, which may explain their lower customer ratings.
Locally Owned, Nationally Backed
Both MaidPro and You've Got Maids are franchises, but MaidPro has 30+ years of national experience and 6.9 million homes cleaned. MaidPro's 4.7-star rating reflects a proven system that consistently delivers — compared to You've Got Maids' 3.1 stars.
PRO Clean Promise
Not satisfied? Contact us within 24 hours and we'll re-clean at no additional cost. That's our PRO Clean Promise — a clear, documented guarantee that You've Got Maids does not publicly offer.
4.6 Stars From 153+ Reviews
Phenomenal, extremely thorough, did cleanings and organized we didn't even think to ask of them, 10/10.
Springfield
Andrea does an amazing job and goes the extra mile. Our home looks and feels incredible every time she cleans.
Springfield
Erica and Adriana were friendly, professional and worked very hard to clean the house. My home looks amazing thanks to MaidPro!
Springfield
Our 49-Point Checklist
This is what sets MaidPro apart from You've Got Maids. Every clean follows this detailed, room-by-room checklist — so nothing gets missed.
- Appliance exteriors cleaned (interiors upon request)
- Microwave exterior/interior cleaned
- Tables and chairs cleaned
- Countertops and backsplash disinfected
- Cabinet fronts cleaned
- Sinks scrubbed and disinfected
- Floor vacuumed and/or washed
- Baseboards dusted
- Trash emptied
- Tub and shower tiles scrubbed, disinfected and rinsed
- Toilets disinfected inside and out
- Chrome fixtures cleaned and shined
- Towels neatly hung and folded
- Countertops disinfected
- Sinks scrubbed and disinfected
- Mirrors cleaned
- Floor vacuumed and/or washed
- Trash emptied
- Beds made (linens changed on request)
- Furniture dusted — top, front and underneath
- Floors vacuumed and/or washed
- Windowsills cleaned
- Baseboards dusted
- Trash emptied
- Mirrors cleaned
- General straightening completed
- Hallways and stairs vacuumed and/or washed
- Carpets vacuumed
- Windowsills cleaned (blinds dusted upon request)
- Baseboards dusted
- Fingerprints removed from doorframes and switch plates
- Trash emptied
- General straightening completed
Common Questions
How does MaidPro compare to You've Got Maids?
Both are national franchises, but MaidPro has a significantly stronger track record. MaidPro averages 4.7 Google stars compared to You've Got Maids' 3.1 stars. MaidPro also uses a structured 49-Point Checklist refined over 30+ years and 6.9 million homes cleaned.
Why does You've Got Maids have lower ratings?
Customer reviews suggest inconsistency in cleaning quality. MaidPro addresses this with a detailed 49-Point Checklist that every team follows on every visit, nationally developed training programs, and a same-team-every-visit policy so your cleaners learn your home and preferences.
What is the 49-Point Checklist?
Our 49-Point Checklist is a detailed, room-by-room guide that every MaidPro team follows on every visit. It covers specific tasks in kitchens, bathrooms, bedrooms, and living areas — ensuring nothing gets missed and you get the same thorough clean every time.
Will I get the same cleaning team every visit?
Yes. MaidPro assigns a consistent team to your home so they learn your preferences and your space. You won't have to re-explain what you need each visit.
What if I'm not happy with my clean?
Our PRO Clean Promise means we'll come back and re-clean any areas you're not satisfied with at no additional cost. Just contact us within 24 hours of your service.
Is MaidPro bonded and insured?
Yes. Every MaidPro location is fully bonded and insured, and every team member passes a thorough background check before entering your home.
Serving Springfield & Surrounding Areas
Ready to Try MaidPro?
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$40/ea · Easy to add or remove later
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Your MaidPro team is getting ready for you.
