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MaidPro vs. Penny's Cleaning
in Springfield

Considering Penny's Cleaning? See how Springfield's locally owned MaidPro compares — and why homeowners are making the switch.

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49-Point Checklist
24-Hr Re-Clean Guarantee
Bonded & Insured
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THE BOTTOM LINE

Penny's Cleaning is an established Springfield company with 17 years of experience and solid reviews. However, MaidPro offers a structured 49-Point Checklist for guaranteed consistency, nationally backed training, and a clear 24-hour re-clean guarantee. If you want proven processes backed by 30+ years of national expertise alongside local ownership, MaidPro is the stronger choice.

49 Point Checklist
4.7 Average Star Rating
24hr Re-Clean Guarantee
6.9M Homes Cleaned Nationwide

MaidPro vs. Penny's Cleaning

An honest, side-by-side look at how both cleaning services compare in Springfield.

 
MaidPro
Penny's Cleaning
49-Point Checklist
Yes — detailed room-by-room checklist every visit
No published standardized checklist
National Backing
Nationally backed franchise — 30+ years, 6.9M homes
Independent local company — 17 years in business
Satisfaction Guarantee
PRO Clean Promise — free re-clean within 24 hours
Not publicly documented
Background Checks
Yes — all team members
Yes — performs background checks
BBB Accredited
Yes
Yes — BBB accredited
Bonded & Insured
Yes
Yes
Ongoing Team Training
Yes — national training programs
Not specified
Same Team Every Visit
Yes — consistent assigned team
Not guaranteed
Contracts
No contracts — cancel anytime
Not specified
Over-the-Phone Estimates
Yes — no in-home visit needed
Not specified

Pros & Cons: An Honest Look

MaidPro

PROS

  • 49-Point Checklist ensures consistent, thorough cleans every visit
  • Nationally backed training and quality systems — 30+ years
  • PRO Clean Promise: free re-clean within 24 hours
  • Same cleaning team assigned to your home every visit
  • No contracts — flexible scheduling, cancel anytime

CONS

  • Franchise model — not fully independent
  • May have limited availability during peak seasons

Penny's Cleaning

PROS

  • 17 years in business — established Springfield presence
  • BBB accredited with solid community reputation
  • Background checks performed on employees

CONS

  • No published standardized cleaning checklist
  • No national training infrastructure or support
  • No publicly documented satisfaction guarantee
  • Team assignments not guaranteed between visits
  • Independent operation — limited backup coverage if staff is unavailable

Why Springfield Homeowners Choose MaidPro

49-Point Checklist

Every MaidPro clean follows a detailed 49-Point Checklist covering kitchens, bathrooms, bedrooms, and living areas. Penny's Cleaning does not publish a standardized checklist, so consistency may vary between visits.

Locally Owned, Nationally Backed

Penny's Cleaning is a solid local company, but MaidPro combines local ownership with a nationally proven system — 30+ years of experience, 6.9 million homes cleaned, and ongoing training programs that independent operators cannot match.

PRO Clean Promise

Not satisfied? Contact us within 24 hours and we'll re-clean at no additional cost. That's our PRO Clean Promise — a clear, documented guarantee that Penny's Cleaning does not publicly offer.

4.6 Stars From 153+ Reviews

Kelly

Phenomenal, extremely thorough, did cleanings and organized we didn't even think to ask of them, 10/10.

Springfield

Verified Customer

Andrea does an amazing job and goes the extra mile. Our home looks and feels incredible every time she cleans.

Springfield

Verified Customer

Erica and Adriana were friendly, professional and worked very hard to clean the house. My home looks amazing thanks to MaidPro!

Springfield

Our 49-Point Checklist

This is what sets MaidPro apart from Penny's Cleaning. Every clean follows this detailed, room-by-room checklist — so nothing gets missed.

Kitchen
  • Appliance exteriors cleaned (interiors upon request)
  • Microwave exterior/interior cleaned
  • Tables and chairs cleaned
  • Countertops and backsplash disinfected
  • Cabinet fronts cleaned
  • Sinks scrubbed and disinfected
  • Floor vacuumed and/or washed
  • Baseboards dusted
  • Trash emptied
Bathroom
  • Tub and shower tiles scrubbed, disinfected and rinsed
  • Toilets disinfected inside and out
  • Chrome fixtures cleaned and shined
  • Towels neatly hung and folded
  • Countertops disinfected
  • Sinks scrubbed and disinfected
  • Mirrors cleaned
  • Floor vacuumed and/or washed
  • Trash emptied
Bedrooms
  • Beds made (linens changed on request)
  • Furniture dusted — top, front and underneath
  • Floors vacuumed and/or washed
  • Windowsills cleaned
  • Baseboards dusted
  • Trash emptied
  • Mirrors cleaned
  • General straightening completed
Other Living Areas
  • Hallways and stairs vacuumed and/or washed
  • Carpets vacuumed
  • Windowsills cleaned (blinds dusted upon request)
  • Baseboards dusted
  • Fingerprints removed from doorframes and switch plates
  • Trash emptied
  • General straightening completed

Common Questions

How does MaidPro compare to Penny's Cleaning?

Both are reputable cleaning services in Springfield. Penny's Cleaning has 17 years of local experience, while MaidPro is a locally owned franchise backed by 30+ years of national experience. MaidPro uses a structured 49-Point Checklist and nationally developed training programs to ensure consistent quality on every visit.

Is MaidPro more expensive than Penny's Cleaning?

Pricing is competitive for both services and depends on your home size and cleaning frequency. MaidPro provides over-the-phone estimates so you know your price upfront — no in-home visit required. New customers save $75 on their first clean.

What is the 49-Point Checklist?

Our 49-Point Checklist is a detailed, room-by-room guide that every MaidPro team follows on every visit. It covers specific tasks in kitchens, bathrooms, bedrooms, and living areas — ensuring nothing gets missed and you get the same thorough clean every time.

Will I get the same cleaning team every visit?

Yes. MaidPro assigns a consistent team to your home so they learn your preferences and your space. You won't have to re-explain what you need each visit.

What if I'm not happy with my clean?

Our PRO Clean Promise means we'll come back and re-clean any areas you're not satisfied with at no additional cost. Just contact us within 24 hours of your service.

Is MaidPro bonded and insured?

Yes. Every MaidPro location is fully bonded and insured, and every team member passes a thorough background check before entering your home.

Serving Springfield & Surrounding Areas

SpringfieldOzarkNixaRepublicBattlefieldRogersvilleWillardStraffordMarshfieldClever