MaidPro vs. Penny's Cleaning
in Springfield
Considering Penny's Cleaning? See how Springfield's locally owned MaidPro compares — and why homeowners are making the switch.
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THE BOTTOM LINE
Penny's Cleaning is an established Springfield company with 17 years of experience and solid reviews. However, MaidPro offers a structured 49-Point Checklist for guaranteed consistency, nationally backed training, and a clear 24-hour re-clean guarantee. If you want proven processes backed by 30+ years of national expertise alongside local ownership, MaidPro is the stronger choice.
MaidPro vs. Penny's Cleaning
An honest, side-by-side look at how both cleaning services compare in Springfield.
Pros & Cons: An Honest Look
MaidPro
PROS
- 49-Point Checklist ensures consistent, thorough cleans every visit
- Nationally backed training and quality systems — 30+ years
- PRO Clean Promise: free re-clean within 24 hours
- Same cleaning team assigned to your home every visit
- No contracts — flexible scheduling, cancel anytime
CONS
- Franchise model — not fully independent
- May have limited availability during peak seasons
Penny's Cleaning
PROS
- 17 years in business — established Springfield presence
- BBB accredited with solid community reputation
- Background checks performed on employees
CONS
- No published standardized cleaning checklist
- No national training infrastructure or support
- No publicly documented satisfaction guarantee
- Team assignments not guaranteed between visits
- Independent operation — limited backup coverage if staff is unavailable
Why Springfield Homeowners Choose MaidPro
49-Point Checklist
Every MaidPro clean follows a detailed 49-Point Checklist covering kitchens, bathrooms, bedrooms, and living areas. Penny's Cleaning does not publish a standardized checklist, so consistency may vary between visits.
Locally Owned, Nationally Backed
Penny's Cleaning is a solid local company, but MaidPro combines local ownership with a nationally proven system — 30+ years of experience, 6.9 million homes cleaned, and ongoing training programs that independent operators cannot match.
PRO Clean Promise
Not satisfied? Contact us within 24 hours and we'll re-clean at no additional cost. That's our PRO Clean Promise — a clear, documented guarantee that Penny's Cleaning does not publicly offer.
4.6 Stars From 153+ Reviews
Phenomenal, extremely thorough, did cleanings and organized we didn't even think to ask of them, 10/10.
Springfield
Andrea does an amazing job and goes the extra mile. Our home looks and feels incredible every time she cleans.
Springfield
Erica and Adriana were friendly, professional and worked very hard to clean the house. My home looks amazing thanks to MaidPro!
Springfield
Our 49-Point Checklist
This is what sets MaidPro apart from Penny's Cleaning. Every clean follows this detailed, room-by-room checklist — so nothing gets missed.
- Appliance exteriors cleaned (interiors upon request)
- Microwave exterior/interior cleaned
- Tables and chairs cleaned
- Countertops and backsplash disinfected
- Cabinet fronts cleaned
- Sinks scrubbed and disinfected
- Floor vacuumed and/or washed
- Baseboards dusted
- Trash emptied
- Tub and shower tiles scrubbed, disinfected and rinsed
- Toilets disinfected inside and out
- Chrome fixtures cleaned and shined
- Towels neatly hung and folded
- Countertops disinfected
- Sinks scrubbed and disinfected
- Mirrors cleaned
- Floor vacuumed and/or washed
- Trash emptied
- Beds made (linens changed on request)
- Furniture dusted — top, front and underneath
- Floors vacuumed and/or washed
- Windowsills cleaned
- Baseboards dusted
- Trash emptied
- Mirrors cleaned
- General straightening completed
- Hallways and stairs vacuumed and/or washed
- Carpets vacuumed
- Windowsills cleaned (blinds dusted upon request)
- Baseboards dusted
- Fingerprints removed from doorframes and switch plates
- Trash emptied
- General straightening completed
Common Questions
How does MaidPro compare to Penny's Cleaning?
Both are reputable cleaning services in Springfield. Penny's Cleaning has 17 years of local experience, while MaidPro is a locally owned franchise backed by 30+ years of national experience. MaidPro uses a structured 49-Point Checklist and nationally developed training programs to ensure consistent quality on every visit.
Is MaidPro more expensive than Penny's Cleaning?
Pricing is competitive for both services and depends on your home size and cleaning frequency. MaidPro provides over-the-phone estimates so you know your price upfront — no in-home visit required. New customers save $75 on their first clean.
What is the 49-Point Checklist?
Our 49-Point Checklist is a detailed, room-by-room guide that every MaidPro team follows on every visit. It covers specific tasks in kitchens, bathrooms, bedrooms, and living areas — ensuring nothing gets missed and you get the same thorough clean every time.
Will I get the same cleaning team every visit?
Yes. MaidPro assigns a consistent team to your home so they learn your preferences and your space. You won't have to re-explain what you need each visit.
What if I'm not happy with my clean?
Our PRO Clean Promise means we'll come back and re-clean any areas you're not satisfied with at no additional cost. Just contact us within 24 hours of your service.
Is MaidPro bonded and insured?
Yes. Every MaidPro location is fully bonded and insured, and every team member passes a thorough background check before entering your home.